Customer Service & Transportation Lead, UA
Job Description
- Leads the Customer Service & Transportation team i.e. meets the cluster’s short and long-term business objectives through the operational systems based on SAP, functional processes fixed in policies and procedures
- Works in the direction of continuous improvement of work processes of the LO&CS Team, agrees changes with the Customer, involved functions / divisions of the company, formalizes them in the form of changes to policies and procedures
- Carries out constant monitoring of distribution (transport) expenses in order to comply with the annual budget and the implementation of the productivity projects
- Monitors changes in the legislation, seasonal fluctuations in demand, changes in fuel prices, road conditions, weather conditions, etc., develops new transportation routes, updates the tender documentation in terms of formulating the terms of reference for freight forwarders
- Ensures the preparation of periodic reports on defined list of KPIs and expenses. Performs compensation controls in cooperation with Internal Control Team, and downloads reports to the corporate system. Responsible for cooperation with internal and external auditors, ensuring fast and accurate paperwork
- Responsible for accurate (specified in project chart and schedule) participation of CS&Transport Team to the company's current projects aimed at improving the distribution model, optimizing interaction with all categories of customers
- Support the Promo activities as per agreed schedule and process of the new product launch, providing necessary input to the commercial team
- Lead, direct, evaluate a team. Responsible for talent development of direct team members.
Qualifications
· Enthusiastic about coffee.
· 3+ years Supply Chain management experience in FMCG or Retail.
· Strong leadership skills, drive for results.
· Valuable team player and effective team-lead with track of records.
· Mindset with strong business acumen.
· Knowledge of SAP, MC Office
· Excellent analytical and communicative skills;
· Fluent English.
Additional Information
- Competitive salary and comfortable working conditions
- Compensations & benefits (including insurance programs and meal allowance)
- Rewards & recognition program, learning and development in multicultural environment
- Democratic corporate culture and open management team
- Opportunity to become expert in coffee&tea
JDE is part of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.
What’s it like to work at JDE?
We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.